TM
Thulisiwe M

1 reviews | Active since Apr 2013

16 Aug 2025, 11:37

Naked got me feeling clothed

In March this year, I got ****** with a knife while hiking, took my phone and some other belongings. I replaced my phone in April and decided to insure it as my ****** one was not insured. In June this year I went for a jog and got ****** again, 2 months after I’d insured my phone with Naked. I was so scared they wouldn’t help me out with my claim because one the pictures I had to upload wasn’t of the standard they’d requested on the app, but they reviewed my claim and replaced my phone. I had to pay 3K excess, but it was nothing compared to the trauma of getting ******. I know Naked Insurance is just a company, but what they did for my emotional wellbeing when they replaced my phone will forever have me grateful. Thank you Naked Insurance for securing me in my time of need. I’m gym bound with my workouts and still traumatized from crime and getting assaulted, but you showed up for me. Thank you, I will always be grateful. Be it all the times I’ve needed to be towed home because my car broke down or this case with my phone, thank you.

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Replies (1)
Naked Insurance
Naked Insurance's reply18 Aug 2025, 08:16
Official
Hi Thulisiwe, We truly appreciate your 5-star rating! It's so rewarding to hear that you had a great experience with our team. We’re committed to offering you the best in insurance service and support. If you need anything in the future, don’t hesitate to contact us!