EM
Eben M

1 reviews | Active since Feb 2020

11 Feb 2020, 08:44

Naked Claim and Onboarding

Great and easy experience to make claim. Only problem was the app does not give an option to load claim for more than one thing. so i claimed for broken glass but had no room to claim for radio ******. When Matthew contacted me via email though, he explained how this part works and walked me through the seemless process. I wish there was quicker weekend response for glass as this would help me plan out my Monday. All round pleasant and stress free experience. Aside from the claim, onboarding is done without having to speak to anyone - download the app and away you go. super easy, super convenient - this worked for me. Real affordable and fair cover.

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Replies (1)
Naked Insurance
Naked Insurance's reply11 Feb 2020, 14:38
Official
Hi Eben, thank you for the honest review! Happy that Matt could assist you with lodging two separate claims on the Naked app! Thanks for being part of the Naked tribe!