XP
Xanadu P
1 reviews | Active since May 2021
29 Mar 2024, 22:44
Naked chooses settlements over replacing accident cars
Giving Naked Insurance 1 star because their policy does not replace cars instead they write it off and opt for settlement. Getting new financing is not easy. I am really disappointed. I Asked if they could give my damaged car back and they refuse. My car was just over 58 000 kms and a 2019 model. Naked Insurance please replace the car.
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Naked Insurance's replyOfficial
30 Mar 2024, 09:37Hi Xanadu,
We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you in the next working day to discuss your concerns in more detail.
We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you in the next working day to discuss your concerns in more detail.
Naked Insurance's reply30 Mar 2024, 09:37
Official
Hi Xanadu,
We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you in the next working day to discuss your concerns in more detail.
We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you in the next working day to discuss your concerns in more detail.