CP
Cobus P

1 reviews | Active since Aug 2016

15 Jun 2022, 10:21

NAKED and ALL alone

Amateurs to the complex business of insurance. I cant even indicate anywhere on my online quote what I use my vehicle for. There is no person to speak to. No call back. OMG I will rather pay more than go Naked.

I thought of covering my new car with them but am **** scared of the lack of service and feedback I am getting from this faceless business. These guys in IT sent me a short one liner email after I asked how I need note that I might visit a client once or twice a month as a consultant.

Imagine I have a claim and I need to deal with no human to assist or guide me if there are issues in the future. Thanks but I I prefer being covered over being Naked.... Kind of make sense now that Naked means in my mind there is no service. I need to figure it out as I tag along and there is no advice or proper guidance in this decision making process. This is so scary and I see they are underwritten by Hollard with whom I also scared to do business.

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Replies (1)
Naked Insurance
Naked Insurance's reply15 Jun 2022, 11:45
Official
We're sorry about the frustration, Cobus. We can confirm that one of our team leads has been in touch with you to provide clarity on all of your concerns. We look forward to welcoming you to the Naked family in the near future.