RR
RIaan R

1 reviews | Active since Feb 2012

29 Jan 2026, 23:48

Nake turth naked is a ripoff

Try log a re request to fix two chips in a windscreen. Nearly impossible. The smart app can't log it ans what's ypu to log a claim for smashed windows dema ding pictured. Not sure how you should photograph a chip in a windows. Calling them does not help mutch as they tell you to use the app even thow yoy just told them it let log the call . Asking for a manger hmthen they transfer you to there. Coleuge pretending to be the manager . 3 days of emailing back and forth and still unable to log a claim Now what there responce to thos review . First they apologize then tell me to make use of the app again to log the claim event how it can't log the call. Nake truth is naked is a *******

0
Replies (2)
Naked Insurance
Naked Insurance's reply30 Jan 2026, 00:08
Official
Hi Riaan, thank you for your review. We’ve noted your message and our team will follow up with you directly.
Naked Insurance
Naked Insurance's reply30 Jan 2026, 10:44
Official
Hi Riaan, Thank you for the feedback, and we’re sorry for the frustration experienced.

Our app is built to make claims quick, simple and easy to use. When something does not work as expected our team always steps in to help and ensure that everything is done correctly.

Please keep an eye on emails from our team to ensure a swift resolution to your matter.