NM
Noxolo M

1 reviews | Active since Dec 2020

29 Apr 2025, 12:52

My experience was horrible

My experience was horrible. The agent took her time to process a claim that was submitted on Wednesday and only approved it now on Tuesday. The agent was not feeling any sincerity or remorse when it comes to how deep the situation was. The process is too long for also.

0
Replies (1)
Naked Insurance
Naked Insurance's reply29 Apr 2025, 14:41
Official
We apologize for the frustration and inconvenience you’ve experienced with our claims process.

It’s also important to note that the claims process is highly dependent on how quickly we receive the required information and documentation.

This is certainly not the experience we strive to deliver.