SB
Shelley B

1 reviews | Active since Apr 2009

18 Aug 2026, 14:03

My burst pipe disaster was quickly and professionally resolved

My burst pipe disaster was quickly and professionally resolved. Circumstances required me to deviate slightly from the standard approach. But the app made immediate reporting a cinch! Follow up was immediate and specific. Assessor came and quickly figured out the best approach. And then I was notified that the claim was approved and I am able to proceed with repairs with no delay. Even signing the claim settlement document was done quickly and efficiently in the app. I can honestly say Naked has lived up to their adverts! Thanks to the Team

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Replies (1)
Naked Insurance
Naked Insurance's reply18 Aug 2026, 14:15
Official
Hi Shelley, reading this made our day. Thanks for taking the time to share your experience!