lB
laken B

1 reviews | Active since Jun 2009

01 Aug 2023, 11:07

Makes clients feel like ********s

Bad customer service. Made me feel like a ******** just for claiming on a phone that was damaged. I’ve never felt so ******* about dealing with a company before.

0
Replies (1)
Naked Insurance
Naked Insurance's reply01 Aug 2023, 11:34
Official
Hi Laken

We have looked into your claim and we see that it is currently under validation. This is part of the claims procedure in order for us to finalize your claim effectively. We do apologize for the frustration and we can confirm that your claims handler will be in touch with you throughout the process to have the matter resolved.