TB
Titelo B
1 reviews | Active since Aug 2024
07 Aug 2024, 09:07
Long claiming process
I claimed last month and told them I lost my receipt and can't access a re-issue but they keep on asking me for a receipt even though I provided the proof of purchase
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Naked Insurance's replyOfficial
07 Aug 2024, 10:43Hi Titelo,
We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. Our team will be reaching out to you shortly to discuss your concerns in more detail.
We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. Our team will be reaching out to you shortly to discuss your concerns in more detail.
Naked Insurance's reply07 Aug 2024, 10:43
Official
Hi Titelo,
We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. Our team will be reaching out to you shortly to discuss your concerns in more detail.
We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. Our team will be reaching out to you shortly to discuss your concerns in more detail.