MN
Mireesha N

1 reviews | Active since Jan 2014

28 Jan 2025, 21:17

Is there a 6-star option? Naked Insurance is better than the best.

I'd really like to take a moment to offer my sincere thanks to Naked Insurance. I have had exceptional, efficient service since day one with you guys. I have always sung your praises to anyone who's mentioned insurance to me.

You've got customer service waxed, with friendly and helpful staff that use a client's preferred method of communication - so appreciated.

Then you've got an easy-to-use app which is a pleasure to generate quotes and find information, and has convinced many of my friends to switch to Naked.

Finally, when it came time to claim x2, there was not a fuss. My first claim for my cracked screen turned out to need more than just a glass replacement from my incident, and thanks to your appointed repairer, everything that needed to be done was done. With the ****** phone, you asked (fairly so) for documentation and case numbers, and once these were submitted I was paid out within 24 hours.

An insurer that is human, fair, helpful and a pleasure to be with.

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Replies (1)
Naked Insurance
Naked Insurance's reply29 Jan 2025, 08:02
Official
Hi Mireesha, Thank you so much for taking the time to leave such a wonderful review! We’re absolutely thrilled to hear that you had a five-star experience with us. Your feedback means the world to our team and it’s always rewarding to know that we were able to meet your expectations. We truly appreciate your kind words, and we’re grateful for your support. It’s customers like you who make all the hard work worth it! We can’t wait to have the opportunity to serve you again in the future!