CS
Cindy S

1 reviews | Active since May 2018

14 Jan 2021, 16:36

Insurance made better by Naked

I had my doubts about Naked when I had to start my claims procedure after my car was hi-jacked while in the mechanic's care on the 30th of November 2020. I only joined them in March 2020 and my insurance was on pause for most of the year due to working from home as a result of Covid.

Even thought the claims procedure was quite long winded and I had to ask for updates on a regular basis, I was extremely impressed by the end result. I have never had to claim before so I am sure it would have taken the same amount of time for any other insurer as well.

Needless to say I picked up my new vehicle today and insured through Naked again. They have definitely earned my loyalty and trust. I am even getting my mom to move her 2 vehicles and house hold insurance over to Naked.

Will definitely recommend them to anyone.

The best part is you never have to sit on a phone call for hours trying to get a quote or to change any details on your policy, everything is done on their user friendly app.

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Replies (1)
Naked Insurance
Naked Insurance's reply27 Jan 2021, 17:50
Official
Hi there Cindy, we're sorry to hear about your hi-jacking and any delays that you experienced. Thank you for the kind words and for being part of the future of insurance. Remember to use your unique link on the Naked app when spreading the love.