vV
vansa V

1 reviews | Active since Nov 2016

13 Dec 2019, 08:46

Insurance in the nude

Around April 2019 I decided to move my insurance for all my vehicles to a new innovative company called Naked Insurance and was hesitant at first as I've never heard of them. The premiums, excesses and cover they were offering were so good I simply couldn't say no as I was literally cutting my monthly insurance expenses in half along with a lower excess.

I recently had the unfortunate scenario of being involved in a head on car accident where another driver decided to ignore the road rules and make up his own by overtaking *******ly and skipping a traffic light. While the other vehicle (bakkie) only had a flat front wheel and broken bumper, my vehicle was totalled.

Obviously this resulted in me having to contact and claim through my insurance. From the very first time I made a claim via the app the customer service and assistance I received from both Matt and Pieter @ Naked have been nothing other than exceptional. They arranged a courtesy car for me the same day of the accident and within 3 weeks my claim was paid and settled.

I'd like to give a big thank you to the Naked family for being there when I needed them. Your service is simply amazing and easily my the best decision I made during all of 2019 in joining you.

Never been so comfortable being Naked.

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Replies (1)
Naked Insurance
Naked Insurance's reply06 Jan 2020, 10:53
Official
Hi Divan, we are sorry to hear about your accident but happy that we could make the claims process quick and easy! Thanks for your support in making insurance Naked!