Insurance Claim Process

I began my journey with Naked Insurance in March 2024, it was a simple and easy process to sign up and get covered. Due to unfortunate circumstances, my phone was ****** 7 months later and I then started the claim process, which took me a literal week to sort out and finalise. I receieved my replacement in 7 days from the incident and couldn't be more satisfied with the entire process, seamless and swift responses from the team and amazing customer service from every single individual I dealt with. From the signing up, to the call centre agents who were patient and kind enough to clearly explain with all the patience in the world, to the agents who assisted with the claim, responding swiftly and clearly - I knew what was required each step of the way , thank you Phindile and of course to the claim team who communciated and kept me updated throughout the delivery processes of the replacement. THANK YOU, let me go get my other items covered :).