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Tahera M

1 reviews | Active since May 2021

12 Jul 2024, 13:38

Insurance Claim

Fairly happy with the service. The only thing I can recommend is to avoid a digital assessment. My vehicle could have been done in 3-4 weeks but got delayed due to the virtual assessment not taking into account the technical faults underneath the vehicle. This actually cost Naked more as they had to extend my car hire to 60 days. I could have had it in 30 days. However the team gave me no hassles. Victoria was helpful and understanding.

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Replies (1)
Naked Insurance
Naked Insurance's reply12 Jul 2024, 13:45
Official
Hi Tahera,

We appreciate your feedback and are pleased to hear that you were satisfied with our service and the assistance you received.