CK
Courtney K

1 reviews | Active since Jul 2020

06 Oct 2025, 10:38

Incredibly Claims Experience

Absolutely wonderful experience.

I had my first claim with Naked this week and it was a pleasure from start to finish. No annoying paperwork, no delayed and frustrating steps - just a quick form to tell them what happened and they handled it from there. Email updates to tell me how things were going and an updated app incase I wanted to check in.

Everything from logging the claim to having the item collected and evaluated, and closing off the claim has been a wonderful show that insurance can be easy.

They go as far as to refund my payment for the insured item for this month as I no longer have that item (it broke and is being replaced).

It took less than 4 working days to close off the whole claim.

Highly, highly recommend.

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Replies (1)
Naked Insurance
Naked Insurance's reply06 Oct 2025, 10:41
Official
Thank you for the incredible 5-star review! We're so pleased that you had a smooth and positive experience with us. Our team is dedicated to offering reliable insurance coverage and top-tier customer service, and we’re grateful to have earned your trust. Let us know how we can assist you further!