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Chantelle C

1 reviews | Active since Feb 2025

28 Feb 2025, 09:18

In 2024, a stone from a passing truck cracked the small window on our driver's door

In 2024, a stone from a passing truck cracked the small window on our driver's door. Naked quickly approved the claim and arranged for a reputable repairer to handle the replacement. In January 2025, we were involved in an accident. Within 24 hours of submitting all the requested information, our claim was approved. A reputable panel beater was appointed within a week, and just a week and a half later, they received the necessary parts. We took our vehicle in for repairs, and within two weeks of receiving the parts, our car was fully repaired and looked fantastic! The panel beater even praised Naked for their excellent service. We are extremely satisfied with Naked. If you're fami**** with their app for submitting claims and communicating with them, the entire experience becomes seamless and hassle-free.

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Replies (1)
Naked Insurance
Naked Insurance's reply28 Feb 2025, 09:54
Official
Wow! Chantelle, We're delighted to hear that you were impressed with our service. Providing a five-star experience is our top priority, and it's always rewarding to know that our efforts have made a difference for our customers.