KK
Kopano K

1 reviews | Active since Apr 2024

11 Apr 2025, 21:51

I’m impressed

I’m impressed. My phone had an issue with the charging port (piece of charger was stuck) and they sorted everything out for me. The entire process was quite smooth. It was efficient and really quick. The communication is good so you always know what’s happening. They collected my phone on a Monday morning and I received it on the Wednesday afternoon, it was fixed and now charges properly. I didn’t need to pay the excess since they didn’t need to do any repairs or replacement. I’m honestly impressed, I want to add my laptop to Naked too now. Well done.

0
Replies (1)
Naked Insurance
Naked Insurance's reply12 Apr 2025, 13:53
Official
Wow! Kopano, We're delighted to hear that you were impressed with our service. Providing a five-star experience is our top priority, and it's always rewarding to know that our efforts have made a difference for our customers.