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Zeenat Z

1 reviews | Active since Aug 2024

06 Aug 2024, 16:36

If you’re not naked yet then you need to get naked asap! We took the TV off the stand to mount it to the wall and it was mistakenly cracked

If you’re not naked yet then you need to get naked asap! We took the TV off the stand to mount it to the wall and it was mistakenly cracked. I submitted a claim and everything was so easy I didn’t have to call them I didn’t have to spend hours on the phone it was all simple email correspondence. They arranged a video call to assess my damage and deemed my device as irreparable. They immediately then sourced a new TV to get it replaced and within the same day my new TV is on its way to me. Angelino was my case handler and all hats off to him. He was fast at responding always gave all the information needed and actioned each step super fast. If he is the face of Naked then this company is on its way to great succsss. Thanks Naked I cannot wait to ensure all my items with you!

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Replies (1)
Naked Insurance
Naked Insurance's reply07 Aug 2024, 10:10
Official
Hi Zeenat, thanks for that great review! We're thrilled to hear that you had a five-star experience with us. We appreciate your feedback and look forward to serving you again in the future!