WW
Wayne W
1 reviews | Active since Mar 2023
15 Mar 2023, 11:12
If you claim, the “AI” won’t let you insure thereafter
First time losing my cellphone since getting my first in 2005. I made a claim and that whole process was a breeze with no issues. I got a new device and the system deemed me too risky to insure it. Guess I’m moving to a new insurance.
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Naked Insurance's replyOfficial
16 Mar 2023, 13:20Thanks for reaching out, Wayne! We're glad you enjoyed your claims experience with us.
When you do a quote with us, your information is fed into our AI algorithm. This algorithm then determines the level of risk and whether we are able to provide cover for your item. If the algorithm determines that the risk associated with this item is too high we, unfortunately, cannot cover it.
When you do a quote with us, your information is fed into our AI algorithm. This algorithm then determines the level of risk and whether we are able to provide cover for your item. If the algorithm determines that the risk associated with this item is too high we, unfortunately, cannot cover it.
We’re sorry about the inconvenience. Please check in again in the near future!
Naked Insurance's reply16 Mar 2023, 13:20
Official
Thanks for reaching out, Wayne! We're glad you enjoyed your claims experience with us.
When you do a quote with us, your information is fed into our AI algorithm. This algorithm then determines the level of risk and whether we are able to provide cover for your item. If the algorithm determines that the risk associated with this item is too high we, unfortunately, cannot cover it.
When you do a quote with us, your information is fed into our AI algorithm. This algorithm then determines the level of risk and whether we are able to provide cover for your item. If the algorithm determines that the risk associated with this item is too high we, unfortunately, cannot cover it.
We’re sorry about the inconvenience. Please check in again in the near future!