SS
Siyabonga S.hchila

1 reviews | Active since Jul 2025

03 Jul 2025, 20:58

I would love to give Naked insurance a 10/10 customer experience rating

I would love to give Naked insurance a 10/10 customer experience rating. After getting ****** and my phone getting ******. I was promptly assisted by Angelina Luis, Mbali Khoza, and Kamogelo Silinda. They all attended to my query with great efficiency and care. They provided with same day responses and I was very impressed how quickly my phone insurance claim was processed and how quickly I received the phone. I was very anxious when I reported the issue thinking that I was going to be sent from pillar to post but the claiming process was smooth and seem-less. This was the best customer experience I have ever had in a while. They are the best πŸ™πŸΎπŸ™πŸΎπŸ”₯

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Replies (1)
Naked Insurance
Naked Insurance's reply04 Jul 2025, 11:14
Official
Hi Siyabonga, We're delighted to hear that you were impressed with our service. Providing a five-star experience is our top priority, and it's always rewarding to know that our efforts have made a difference for our customers.