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Clive M
1 reviews | Active since Apr 2021
16 Apr 2021, 11:33
I registered a car claim with Naked on the 2nd of April. Its now 9 working days down the line and they haven't finalized my claim. In my 20yrs of having car insurance, I have never had a claim which took more than 3 working days to finalize. I wonder why
I registered a car claim with Naked on the 2nd of April. Its now 9 working days down the line and they haven't finalized my claim. In my 20yrs of having car insurance, I have never had a claim which took more than 3 working days to finalize. I wonder why is it taking this long.
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Naked Insurance's replyOfficial
16 Apr 2021, 12:31Hey there Clive, thanks for getting in touch. Apologies for the delay - every claim is different and therefore the process can differ too. We are pushing to get your validation done asap. As our team has confirmed, it can take up to 10 working days but we are expecting the report today. Someone will be in touch with you soonest. Thanks!
Naked Insurance's reply16 Apr 2021, 12:31
Official
Hey there Clive, thanks for getting in touch. Apologies for the delay - every claim is different and therefore the process can differ too. We are pushing to get your validation done asap. As our team has confirmed, it can take up to 10 working days but we are expecting the report today. Someone will be in touch with you soonest. Thanks!