I recently made a claim on my Fold 2 device, it was badly damaged

I recently made a claim on my Fold 2 device, it was badly damaged. Naked did acknowledge that it could be repaired but it was also "beyond economic repair", so they gave me an option to request for a replacement device. I went with that option and I was so pleased with them honoring their policy wording to still give me a foldable device as a replacement, being now a Fold 6. I couldn't be more happier. The claims process experience was also very good, good communication and understanding when I couldn't submit my older device at the initially stipulated date due to a family bereavement. All in all, been happy with the experience.