zM
zandile M

1 reviews | Active since Sept 2010

07 Oct 2025, 18:52

I recently had to file a claim with Naked after another driver reversed into my car in a parking bay and drove off

I recently had to file a claim with Naked after another driver reversed into my car in a parking bay and drove off. What could have been a very stressful experience turned out to be surprisingly smooth because of Naked. They processed my claim within a reasonable time, and my consultant by the name of Anele went above and beyond; checking in with me every week without fail to get updates and ensure everything was on track. His communication and professionalism really stood out. Naked really made the entire process easy and was well managed. I’m extremely happy with the service I received and wouldn’t hesitate to recommend them to anyone looking for reliable car insurance. I’m definitely sticking to Naked ,they give me total peace of mind knowing that my car will be well looked after in these types of situations. It’s just a shame my premiums are going up soon!

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Replies (1)
Naked Insurance
Naked Insurance's reply08 Oct 2025, 09:20
Official
Thank you for the incredible 5-star review! We're so pleased that you had a smooth and positive experience with us. Our team is dedicated to offering reliable insurance coverage and top-tier customer service, and we’re grateful to have earned your trust. Let us know how we can assist you further!