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Nkhensani N
1 reviews | Active since Feb 2025
05 Feb 2025, 13:39
I put a claim for a windscreen chip, Naked sent someone to fix it but windscreen cracked after two days
I put a claim for a windscreen chip, Naked sent someone to fix it but windscreen cracked after two days . I have sent several messages to the team but no feedback on the way forward.
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Replies (1)Naked Insurance's replyOfficial
05 Feb 2025, 15:14Hi Nkhensani, Thank you for bringing this matter to our attention. We regret that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. We would appreciate the opportunity to discuss your concerns further and regain your trust in our services. Someone from our team will reach out to you ASAP to discuss a way forward.
Naked Insurance's reply05 Feb 2025, 15:14
Official
Hi Nkhensani, Thank you for bringing this matter to our attention. We regret that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. We would appreciate the opportunity to discuss your concerns further and regain your trust in our services. Someone from our team will reach out to you ASAP to discuss a way forward.
