DD
Darlington D

1 reviews | Active since Aug 2024

16 Aug 2024, 10:56

I had a fantastic experience with Naked Insurance after accidentally spilling coffee on my laptop

I had a fantastic experience with Naked Insurance after accidentally spilling coffee on my laptop. The claims process was incredibly smooth and efficient. From submitting my claim to receiving a replacement unit, it only took 5 business days - which is remarkable considering the assessment and couriering process. Although I felt the insurance value was a bit lower than expected, and the excess was a bit steep, the seamless service I received made it worth waiving the excess amount. I doubt any other provider could have matched this level of service, which would have likely taken a month or more to resolve. Kudos to Naked Insurance for their prompt and hassle-free service!

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Replies (1)
Naked Insurance
Naked Insurance's reply16 Aug 2024, 11:47
Official
Hi Darlington,

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your experience with us.