I had a claim in 2022 September and it took almost 2 months to be finalized, it was so stressful for me being asked the same questions every now and then

I had a claim in 2022 September and it took almost 2 months to be finalized, it was so stressful for me being asked the same questions every now and then. This year 2024 I had another claim (#C***) which took only 4 days to be finalized as I was assisted by Siphesihle who had shown professionalism, empathy and consistency in making sure that I am informed on the progress of the claim without having to make several follow up calls like in 2022. Siphesihle is the kind of person that deserves a pay raise or promotion within Naked as her professionalism and excellent service is what would largely contribute to the growth of Naked. The hassle-free service I received this year is what will make be stay at Naked. Naked should train all employees to be like Siphesihle