I claimed within minutes of my device breaking and with a few hours I got a call from one of the agents scheduling a pick up for my device

I claimed within minutes of my device breaking and with a few hours I got a call from one of the agents scheduling a pick up for my device. Throughout the whole process the team made sure to keep me updated which was very reassuring. It took 5 days for my claim to be finalised and approved. I am very happy with the service