BV
Brighton V

1 reviews | Active since Mar 2026

31 Mar 2026, 12:03

I am so impressed by the response speed from team Naked on my questions and claim

I am so impressed by the response speed from team Naked on my questions and claim. From start to finish, the process was smooth and straightforward. No endless back-and-forth, no runaround, just a team that clearly cares about getting things done for their customers. My MacBook Pro was damaged and I wasn’t sure what to expect when I submitted my claim. Naked handled everything efficiently, kept me informed throughout, and authorised a replacement device faster than I thought possible. They even refunded the premiums collected after the date of loss, which was a welcome surprise. In a market where insurance companies are known for making claims painful, Naked is doing things differently. The app is easy to use, the communication is clear, and the people behind it actually deliver on their promises. I will surely be insuring more of my beloved items with Naked I’d recommend them to anyone looking for insurance that works the way it should… simple, fast, and fair.

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Replies (1)
Naked Insurance
Naked Insurance's reply31 Mar 2026, 12:04
Official
Hi Brighton, this is exactly why we do what we do. We really appreciate the kind words.