I AM EXHUASTED

I've been insured with Naked for years and I used to recommend it to strangers even , but now to say I am disappointed is an understatement. I recently had an incident on the 27th of Feb. Today is the 16th of March 20216 and I still don't have a phone. As a content creator this is very frustrating. The process has been so frustrating, all the back and forth, the miscommunication, going up and down to MTN to be questioned by the validator about systems I know nothing about, the constant reaching out to the Naked team for an update, having to let work know that I used their belongings for personal stuff to communicate with the Naked team and being dragged with questions I have no answers to but I have provided proof and everything required. I am still waiting for a conclusion and I will be reviewing this business across every platform as I am STILL waiting for a conclusion. I am considering taking other actions as well. If I were to insure my car then that means it would take forever to reach a conclusion. I will come back with an update after given a conclusion whether good or bad.