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Sonja V

1 reviews | Active since Aug 2024

04 Sept 2025, 20:14

Honestly some of the best service that I have ever received from anyone! Regomoditswe was so helpful, supportive and friendly

Honestly some of the best service that I have ever received from anyone! Regomoditswe was so helpful, supportive and friendly. My fitness watch fell of my arm during my 20K run. The bottom side of the watch shattered. I was really sad and wasn’t sure how the claim process would work. I put a claim in on the app on Tuesday morning. Regomoditswe sent an email within a few hours and had someone from device doctor collect the watch the same day. Device doctor sent through the report on Wednesday and I received the final verdict today (Thursday) The claim was approved and I received a TakeAlot voucher to purchase a new Garmin watch. Everything done in less than three full days! Now that is service! Thank you for your excellent service Naked and especially a big thank you to Regomoditswe. I was so stressed out and you helped me so fast. Thanks for the constant updates. I didn’t even have to ask once for anything, because you were already on it. I appreciate your service and support so very much.

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Replies (1)
Naked Insurance
Naked Insurance's reply05 Sept 2025, 08:35
Official
Wow! Sonja, We're delighted to hear that you were impressed with our service. Providing a five-star experience is our top priority, and it's always rewarding to know that our efforts have made a difference for our customers.