SM
Saskia M

1 reviews | Active since Aug 2025

08 Oct 2025, 09:21

Hi, I’ve been a Naked Insurance customer for a few years

Hi, I’ve been a Naked Insurance customer for a few years. My interactions with every staff member at Naked has always been very positive. I love how you are assigned 1 person to handle each claim; avoiding the ‘having to retell the story a million times’ situation that can become very frustrating. My most recent experience, a car going in for repairs, resulted in some issues between me and the service provider (their communication wasn’t great). I reached out to Anele from Team Naked; and sure enough the situation was resolved and peace is restored. Thank you Anele (and everyone else at Naked I’ve dealt with in the past). You always leave me feeling that I have support and help when I need it; and makes this insurance grudge payment so much easier!

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Replies (1)
Naked Insurance
Naked Insurance's reply08 Oct 2025, 09:27
Official
Thank you for your kind 5-star review! We’re so glad to hear that we were able to meet your expectations. Our goal is to provide top-notch customer service and comprehensive insurance solutions, and we're grateful to have earned your trust. We look forward to continuing to serve you!