ST
Stephen T
1 reviews | Active since Jul 2022
28 Aug 2023, 13:12
Happy to take your money, don't ever try to claim!
Naked has two parts to their business, the one half that assists you with listing what you want to insure and what it's going to cost as well as your banking details works quite efficiently. The other half when it comes to submitting a claim is best described as lacking, my car was in a minor accident over two months ago, I'm currently still going back and forwards between the assessor and panel beater trying to get me car repaired. The panel beater is blaming the insurance company the guy at Naked are blaming the panel beater?? I don't care who's to blame, at this point 2 months not having a car is some of the worst customer service Ive ever experienced.
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Replies (1)Naked Insurance's replyOfficial
30 Aug 2023, 08:15Hi Stephen,
We are so sorry to hear that you haven't had the best claims experience. We are currently looking into the matter and one of our claims agents will be in touch with you to address your concerns.
We are so sorry to hear that you haven't had the best claims experience. We are currently looking into the matter and one of our claims agents will be in touch with you to address your concerns.
Naked Insurance's reply30 Aug 2023, 08:15
Official
Hi Stephen,
We are so sorry to hear that you haven't had the best claims experience. We are currently looking into the matter and one of our claims agents will be in touch with you to address your concerns.
We are so sorry to hear that you haven't had the best claims experience. We are currently looking into the matter and one of our claims agents will be in touch with you to address your concerns.
