CR
Cristina R

1 reviews | Active since Jan 2015

07 Jan 2020, 12:02

Great Insurance

I joined Naked after reading numerous positive reviews. They saved me R700 per month; same cover as my previous insurer, and my excess was less. Sign-up was easy, took around 10 minutes max (including taking the car selfie).

When the time came for me to claim I received speedy response on the day. The only 'fault' I can find was that from the date I claimed to when it was resolved (the vehicle was a write-off) was close to 4 weeks. I'm not sure if this is the standard waiting period but I believe the reason it took so long was because the accident happened in December and most pannelbeaters/assessors are feeling the holiday spirit.

Other than that, I confidently recommend this insurance. Everytime I sent through a mail it was always responded to in minutes. My payout was paid in less than a week (after all the paper work was submitted), and Pieter and Matthew were professional and patient.

I'll definitely insure my new car through Naked!

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Replies (1)
Naked Insurance
Naked Insurance's reply08 Jan 2020, 14:23
Official
Hi Cristina, we're sorry to hear about the delay, but thanks for understanding. We appreciate your support in changing the future of insurance! We look forward to insuring your new wheels!