Great and effective assistance
I recently joined Naked Insurance following a great review from a family member. The process to get my quotation was painless, it lasted about 3 minutes. My previous insurer had me on the line for 40 minutes even though they had all my details from the last 5 years, and still quoted me R1,000.00 more. Shortly after activating my new policy with Naked, I was involved in a bumper bash. The service I received from the team was incredible. They kept on asking me if I am okay, and made me feel like the most important client. Someone was always ready to answer questions, even though this happened over the Christmas period with public holidays and people being on leave. Thank you, Team!
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Replies (1)Naked Insurance's replyOfficial
13 Jan 2022, 09:52Hi Angelique, we're sorry to hear that you had an accident over the festive season but happy that we could help. Even though the Naked app is built to be completely self-service, it's great to hear that the hard work of our real humans made your Christmas a little brighter. Thanks for being part of the future of insurance!
Naked Insurance's reply13 Jan 2022, 09:52
Official
Hi Angelique, we're sorry to hear that you had an accident over the festive season but happy that we could help. Even though the Naked app is built to be completely self-service, it's great to hear that the hard work of our real humans made your Christmas a little brighter. Thanks for being part of the future of insurance!
