KK
Kaylene K
1 reviews | Active since Apr 2021
14 Apr 2021, 14:02
Good service but lack of communication
Claiming was an easy process but the excess amount due should be specified much earlier, rather than on the day of service.
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Naked Insurance's replyOfficial
14 Apr 2021, 14:27Hey there Kaylene, thanks for the kind review and apologies if you felt that the excess amount was not communicated soon enough. We have taken it up with our service provider as they should have confirmed the excess amount with you before making the booking. Thanks for being part of the Naked tribe.
Naked Insurance's reply14 Apr 2021, 14:27
Official
Hey there Kaylene, thanks for the kind review and apologies if you felt that the excess amount was not communicated soon enough. We have taken it up with our service provider as they should have confirmed the excess amount with you before making the booking. Thanks for being part of the Naked tribe.