KM
Katlego M

1 reviews | Active since Jun 2023

05 Oct 2023, 17:21

Furious 😡

am very disappointed in your service, I trusted to your company even though you are still new in the industry I gave you the benefit of the doubt.

I opened police case, how is it now my job to investigate the theft

How am I supposed to replace such an expensive laptop and what is my son going to use for school I have 4 days till school open my son has no school material as everything is digital, I want this escalated to your superiors, I want the service I've been paying for all this month's. I will not rest till you pay out this claim.

and further more you want to refund me 1 month premium

Am shocked Hollard is even associated with such a company

0
Replies (1)
Naked Insurance
Naked Insurance's reply06 Oct 2023, 07:58
Official
Hi Katlego, 

We apologise for this experience that you've had with your claim and we can confirm that the claims team will be in touch with you regarding this matter.