GL
Gordon L

1 reviews | Active since Apr 2014

14 Sept 2023, 15:32

Five Star Claim Experience

I’ve been a Naked customer for a couple of years and was recently required to submit my first claim while on a trip abroad. All I can say is this was a seamless end to end claim experience, complimented by the simplicity of the online technology/ app and a fantastic team behind it. My claim was approved next day. Shout out in particular to Sarah Oeschger as the coordinator of my claim and principle point of contact - her friendly and personable approach, ownership and follow made this a completely pain-free experience. Thank you!

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Replies (1)
Naked Insurance
Naked Insurance's reply14 Sept 2023, 15:35
Official
Hi Gordon, 

Thanks for the amazing review! We are so delighted to hear you had a seamless claims experience.