NM
Nthabeleng M

1 reviews | Active since Oct 2022

12 Aug 2024, 17:44

FIRST TIME CELLPHONE CLAIM

Lost my phone on Monday, being a first time crime victim in SA, the insurance is taking forever to come to a conclusion, my business is on stand still. I cant work without my phone meaning no income, the case is still in progress I am still being asked questions. I cant even take the matter to X due to my high following because this is a week without a phone, Really is not nice I am dealing with Sonia Van de Spuy will see how she handles things but she seems to be able to put me at ease. Will keep everyone posted.

0
Replies (2)
Naked Insurance
Naked Insurance's reply13 Aug 2024, 09:51
Official
Hi Nthabeleng, 

Sincerest apologies for the inconvenience this has caused. We appreciate you bringing this matter to our attention, and understand that being without your device can be incredibly frustrating. Our team is looking into your claim, and you can expect feedback today regarding the process going forward.
NM
Nthabeleng M's update19 Aug 2024, 13:40
Reviewer Update
Hi there I am still not sorted