TQ
Therese Q

1 reviews | Active since Jun 2021

26 Oct 2023, 09:59

Extremely satisfied customer

I have been with Naked Insurance for coming on 2 years now, and I have had a completely positive experience with them. My car was unfortunately recently written off after an accident, and the communication I received from Naked via email was unmatched! Thank you so much to Nomsa Machilika, who responded in a timely manner to my every need during this process. Thanks to the great customer service I have received over the past 2 years, the seamless online processes where I can easily load claims and ask questions at the touch of a button on my app, and for the several cash-backs I received after referring friends and family to Naked, I will most definitely be coming back with my next vehicle. Also, I have yet to come across an insurance company with such low premiums for such affordable excess. Keep it up Naked!

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Replies (1)
Naked Insurance
Naked Insurance's reply26 Oct 2023, 10:02
Official
Hi Therese, 

Thanks for the amazing review! We are so delighted to hear you had a seamless claims experience! We are glad to have you as part of the Naked family.