EXTREMELY DISAPPOINTED WITH NAKED INSURANCE

Extremely Disappointed – Would Not Recommend Naked Insurance

My experience with Naked Insurance has been nothing short of frustrating.

I was involved in an accident over a month ago & submitted my claim along with all the required documentation. More than a month later, I am still waiting for a clear outcome or meaningful feedback regarding my claim.

What has been most disappointing is the lack of communication. I have had to follow up repeatedly, yet I continue to receive vague responses with no clear indication of when my claim will be finalised. Being left in the dark for this long is unacceptable, especially when customers pay premiums with the expectation that they will be supported when they need help most.

Based on my experience, I would find it very difficult to recommend Naked Insurance to anyone. Insurance is built on trust, reliability & timely assistance during stressful situations. Unfortunately, my experience has not reflected any of these qualities.

I understand that claims can take time but customers deserve transparency, regular updates & reasonable turnaround times. A month without a proper resolution or clear communication is simply not acceptable.

I am posting this in the hope that Naked Insurance will finally provide urgent attention to my claim, explain the reason for the delay & provide a concrete timeline for resolution.

Until then, I cannot in good conscience recommend their services to friends, family, or anyone looking for an insurer they can rely on when it matters most.