Extremely disappointed to say the least

<div>Very disappointed to say the least. Our garage was burgled and a few items were taken. I have a building cover with Naked. First, I logged a claim on the app and ****** contacted me to say payments for my VEHICLE insurance were not up to date and that I needed to make the payment. I was so lost I told her that I didn't have a vehicle covered with Naked and this pertains to a burglary. Second, she sent me a message asking for an INVENTORY list of all the things that were taken. I tell her that this is a BUILDING cover and not HOME CONTENTS. Thirdly, she told me a service provider would come out SHORTLY, I honestly expected a call in the next hour because we were exposed to further risk and then she told me they would come out with 2-5 WORKING DAYS.</div>