MR
Mason R

1 reviews | Active since Feb 2021

24 Nov 2023, 13:23

Extremely Disappointed

I'm extremely disappointed with Naked Insurance and their handling of my claim. Despite promptly filing the claim a day after my accident, it took them over two weeks to contact me. I diligently provided all the required documents and agreed to meet, even accommodating a meeting at my workplace. Despite my cooperation, they continue to pursue me aggressively, treating me as if I were a ********. To make matters worse, I've had to resort to using a car rental and Uber to commute to work. This ordeal has persisted for a month now, and the absence of a car is untenable for my role at work, where having a vehicle is a prerequisite.

0
Replies (1)
Naked Insurance
Naked Insurance's reply24 Nov 2023, 15:53
Official
Hi Mason, we regret hearing about this feedback. We can confirm that the team will be in touch to address this matter.