DT
Denise T

1 reviews | Active since Dec 2017

19 Jan 2025, 11:49

Exceptional Support During a Difficult Time

I recently went through a traumatic experience during an armed ******* at a holiday apartment. I have home contents insurance with Naked and wasn’t sure if items outside my "specified items" category would be covered away from home. Among the things I lost were shoes, handbags, family jewelry, sunglasses—everyday items that feel insignificant until they’re gone and that were too small to cover them sepcifically.

Nokuthula from Naked was incredibly calm and helpful throughout this difficult time. She provided clear guidance and quick responses, which made a stressful situation much easier to handle. To my relief, Naked fully covered my claim.

In a moment filled with uncer*****y, the professional and uncomplicated support I received was a huge relief. I’m grateful I trusted Naked with my home insurance and can confidently recommend them for their outstanding service and care.

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Replies (1)
Naked Insurance
Naked Insurance's reply19 Jan 2025, 12:13
Official
Thank you for the 5-star rating! We're so happy to know you had a seamless experience with us. We take pride in delivering the best service and helping you protect what matters most. If there’s anything else we can assist with, just let us know!