1 reviews | Active since Dec 2014
Excellent and Efficient Service from Naked Insurance!
I’m truly impressed with the exceptional service I received from Naked Insurance. I registered my claim on 8 November 2025 for my Huawei Pura 70, and it was approved by 12 November 2025 just four days later! The process was seamless and stress-free from start to finish.
A special thank you to Lisa-Marie from Team Naked, who promptly communicated every update and handled everything with professionalism and care. She even confirmed that they had sourced a Huawei Pura 80 Pro 5G 512GB Smartphone (2025 model) for me, and clearly explained the next steps, including the R3,500 excess payable directly to the service provider.
I appreciated the clarity, speed, and efficiency of the entire process even the delivery details and expected turnaround time (2–5 working days) were well-communicated.
It’s rare to experience such quick turnaround and excellent customer support in the insurance industry. Naked Insurance truly sets the standard for modern, transparent, and customer-focused service. Highly recommended!
