A
Adrian

1 reviews | Active since Jun 2024

25 Jun 2024, 13:27

Emergency home assistance great!

We arrived home on a public holiday after two nights away to find our geyser had burst! Called Naked who immediately (late afternoon on a public holiday) arranged for a plumber to come and asses the issue and shut off the geyser valves. They were there within the hour and the issue was confirmed and the flow of water stopped. The claim and geyser replacement was done efficiently. Improvement could be made in the emergency call to claim process as had to make a separate claim to replace geyser. Alll in all - very happy.

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Replies (1)
Naked Insurance
Naked Insurance's reply25 Jun 2024, 15:02
Official
Wow! Adrian, 

We're delighted to hear that you were impressed with our service. Providing a five-star experience is our top priority, and it's always rewarding to know that our efforts have made a difference for our customers.