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Dumani- dumanimjo
1 reviews | Active since Feb 2024
28 Feb 2024, 10:31
Efficient service
I have gotten really good service from Naked. It's just a pity my premium went up after my claim
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Naked Insurance's replyOfficial
28 Feb 2024, 10:36Hi Dumani,
Thanks for the lovely review! We are happy to hear that.
The process of reviewing our premiums runs independently of our claims process. While this update to our premiums could happen during (or soon after) your making a claim, it is not triggered or caused by the claim itself.
I would like to assure you that our first and foremost priority is assisting you with your claim so that it can be resolved quickly and with care.
Thanks for the lovely review! We are happy to hear that.
The process of reviewing our premiums runs independently of our claims process. While this update to our premiums could happen during (or soon after) your making a claim, it is not triggered or caused by the claim itself.
I would like to assure you that our first and foremost priority is assisting you with your claim so that it can be resolved quickly and with care.
Naked Insurance's reply28 Feb 2024, 10:36
Official
Hi Dumani,
Thanks for the lovely review! We are happy to hear that.
The process of reviewing our premiums runs independently of our claims process. While this update to our premiums could happen during (or soon after) your making a claim, it is not triggered or caused by the claim itself.
I would like to assure you that our first and foremost priority is assisting you with your claim so that it can be resolved quickly and with care.
Thanks for the lovely review! We are happy to hear that.
The process of reviewing our premiums runs independently of our claims process. While this update to our premiums could happen during (or soon after) your making a claim, it is not triggered or caused by the claim itself.
I would like to assure you that our first and foremost priority is assisting you with your claim so that it can be resolved quickly and with care.