1 reviews | Active since Jun 2024
Efficient Claim Process facilitated by Simoné De Vos (Naked Insurance)
I was involved in an accident involving a third party and had to log a claim with Naked Insurance. The insurance assessed the damage on the third-party's car and my car. They approved all the claim without any difficulties and covered all the expenses required to fix the car and to return it to the position it was before the accident. They recommended a reputable and trusted panel beater for the repairs and panel beating. Simoné was the one assisting me with the claim progress and following up with the panel beater regarding the status of the repairs, from ordering the parts to ensuring that the process is smooth. She was available each time I had a concern or questions and she always went all out to make sure that my concerns or questions are answered. Simoné took responsibility for my claim process and sticked with me throughout until the panel beater was done with the repairs. Shout out to Simoné for all the assistance and for her good work ethic, it is comforting working with her through such a stressful time. I would recommend Naked Insurance. It was a wise decision I made insuring my car with them. I am a very happy customer and I feel calm and peaceful knowing I am insured with them and that they're always willing to assist when logging a claim with them.
