mW
mark W

1 reviews | Active since May 2014

16 Nov 2024, 15:45

Early days but looks promising!

The sign up and payment process is simple and seamless and I managed to complete my vehicle policy on my phone in 3 mins. By comparison I had spent 25 mins the same day with my previous insurance company answering all the security questions and every detail on the car only to be told they can't find the vehicle on their system and would call me back...Naked had my car on their system and I could select it in a second rather than trying to spell everything put in the phonetic alphabet and "waiting for systems to update". I had a question with Naked and Tshiamiso mailed back with good friendly answers within a few minutes. If Naked keep this level of service up, the other Dinosaur Insurance companies being run by bean counters with no understanding of their customers are in big trouble. Keep it up Naked!

0
Replies (1)
Naked Insurance
Naked Insurance's reply18 Nov 2024, 07:13
Official
Hi Mark, Thank you for the glowing review! We're delighted that you enjoyed your experience with us. We are glad to have you onboard as we change the face of insurance.