Don't lie to me

The service has been great until now. I really don't like ****s. When I say to Naked I got a cheaper quote on my own car and on their app and I'm told it's impossible I want to lose it. I managed to get a new quote again today and it's still cheaper on the app than my current premium which by the way is going up in October but apparently they can't bring my price down. Maybe I should cancel and come back and accept the cheaper quote? And clearly its not impossible as I am told? My cars worth has depreciated. Why must I pay more? And even your own app says so