Do not take this inusurance they are useless at claims stage.

Pathethic service from naked. Firstly i had an accident the friday the 10th of march. I have video proof that their apps for claims does not work. so i had to phone in the monday where i could not get a hold of anyone who could help me process the claim. i phone in on tuesday the 14th to lay the claim they give me some run around story for manually laying the claim due to their pathethic app not working the way it should. it can quote you and debit your money but not process a claim. lots of problems on the app. till date i call in and still wait over 15 min for every call to get a hold of anybody who can assist with claims. no one. cant get a hold of no one. I made it clear to udesh pather that i needed my claim processed urgently due to not having a car and having to borrow one. today is the 24th of the month and the assessor who did the assessment is waiting for this company to approve the claim which getting a hold of anyone is not happening. call centre is useless and cannot help and i will make sure i report hollard as they back you idiots up on producing pathethic service. i have to phone and phone and still waste my airtime trying to get through to at least one claims agent. my car has been sitting for the last 2 weeks at the assessors due to the poor useless claims process that naked and hollard have put together. i will blast this company and hollard for the pathethic product that they have produced that gives good premuims but the worst service ever in my history of insurances. never ever i have experienced such pathetic service. and please stay tuned to all social media and i will regulary spread my story as much as you spread your advertising. i will make sure for the next year i put my heart into spreading the pathethic service on all platforms about yourls useless service.